Working Conditions Survey
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Causes of stress 3 points each
- company has been taken over recently
- staff reductions/lay-offs in the past year
- department/company had major reorganization
- staff expect company to be sold or relocated
- employee benefits significantly cut recently
- mandatory overtime frequently required
- employees have little control over their work
- consequences of making mistakes are severe
- workloads vary greatly
- most work is machine-paced or fast-paced
- staff must react quickly and accurately to change
2 points each
- few chances of opportunities for advancement
- red tape hinders getting things done
- inadequate staffing, money or technology
- pay is below the going rate
- sick and holiday benefits are below the norm
- employees are rotated between shifts
- new machines/work methods have been introduced
- noise/vibration levels are high or temperature keeps changing
- employees normally isolated from one another
- performance of work units normally below average
Remedies 3 points each
- staff recognized and rewarded for their contributions
- management takes firm action to reduce stress
- mental health benefits are provided
- company has formal employee communications programme
- staff given information on coping with stress
- staff given clear job descriptions
- management and staff talk openly with one another
- employees are free to talk with one another
2 points each
- work rules are published and are the same for everyone
- child care programmes are available
- employees can work flexible hours
- perks are granted fairly
- employees have access to necessary technology
- staff and management are trained in resolving conflicts
- staff receive training when assigned new tasks
- company encourages work and personal support groups
- staff' have space and time for relaxation
1 point each
- staff assistance programme is available
- each employee's work space is not crowded
- staff can have personal items in their work areas
- management appreciates humour in the workplace
- programmes for care of the elderly are available
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